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Privacy Policy

Last updated: [date]

1. Data Controller

This privacy policy describes how [Company Name], VAT/UIC: [UIC], registered office and address: [address], e-mail: [email], phone: [phone] (hereinafter the “Controller”), processes the personal data of visitors to this website.

We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Bulgarian legislation.

2. What Personal Data We Collect

Through the contact form we may collect the following personal data:

  • name
  • email address
  • phone number
  • any information you voluntarily include in your message

3. Purposes of Processing

The personal data you provide is used solely to:

  • respond to your inquiry
  • provide information about our services
  • carry out follow-up communication when necessary

4. Legal Basis for Processing

Processing of personal data is based on:

  • Art. 6(1)(b) GDPR – taking steps at the data subject's request prior to entering into a contract
  • Art. 6(1)(f) – legitimate interest in communicating with prospective clients
  • where applicable – your consent to the use of analytics and marketing cookies

5. Data Retention

Personal data submitted via the contact form is stored only for the period necessary to handle the inquiry and any follow-up communication, unless a longer retention period is required by law.

6. Sharing of Personal Data

We do not sell or share your personal data with third parties, except where necessary to provide our services or as required by law.

We may use technical service providers, such as:

  • hosting provider
  • email provider
  • analytics provider

7. Google Analytics

The site uses Google Analytics to analyze traffic and improve the user experience.

Google Analytics may collect information such as:

  • IP address (may be anonymized)
  • browser used
  • device
  • pages visited
  • time spent on the site
  • other statistical data

8. Meta Pixel

The site uses Meta Pixel to measure the effectiveness of advertising campaigns on Facebook and Instagram.

Meta Pixel may collect information about:

  • site visits
  • actions taken
  • device used
  • browser
  • IP address and other technical data

9. Cookies

The site uses cookies. We use:

  • essential cookies, without which the site cannot function properly
  • analytics cookies (Google Analytics)
  • marketing cookies (Meta Pixel)

10. International Data Transfers

When using Google Analytics and Meta Pixel, some data may be processed outside the European Economic Area.

In such cases the providers apply appropriate safeguards in line with GDPR.

11. Your Rights

You have the right to:

  • access your personal data
  • have it corrected
  • have it erased (“right to be forgotten”)
  • restrict processing
  • object to processing
  • data portability
  • withdraw your consent where processing is based on it

12. Complaint to a Supervisory Authority

If you believe your rights have been infringed, you may lodge a complaint with the Commission for Personal Data Protection (CPDP).

Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria

Website: https://www.cpdp.bg

13. Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

14. Changes to This Policy

We reserve the right to update this policy in response to changes in legislation or in how personal data is processed.

The current version will always be published on this page.

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